After Notes to Outlook conversion user is unable to view messages from Notes Senders

When you migrate from Lotus Notes Outlook, you might find yourself unable to view messages from Lotus Notes Senders. Following this when a message/email sent via Lotus Notes is accessed using MS Outlook Internet Mail Only, text written by the Notes sender might not appear. However, the message will appear in the Preview Pane and the AutoPreview. Also, due to this, while replying or forwarding the message, any text written by the Notes sender will not be sent.

In order to resolve this switch to the corporate or Workgroup installation of Outlook and convert it; to do so, follow the steps given below:

1. On the Tools menu, click Options.

2. On the Mail Delivery Tab, click Reconfigure Mail Support

3. On the Email Service Options page, click to select the mail support option you are switching to. Click Next.

4. Click Yes on the warning message, outlook will close

5. Start Outlook. The Windows Installer will start and install the required files.

Migrating from Notes to Exchange manually can take a lot of time and it might also not yield satisfactory results. So, we suggest you use Kernel for Lotus Notes to Outlook tool to perform accelerated Lotus Notes to Exchange conversion without any problem.

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